We make sure it is you.
Lekto SHPK reviews requests and verifies account ownership before deleting data. Include your Lekto account email. If you use Apple’s Hide My Email, include the private relay address shown in your Lekto profile. We will help you verify ownership if you cannot email from that address.
Never send your password, verification codes or card details.
Your account and associated data.
After verification and administrator approval, we delete your Lekto account and its associated data from our active systems:
- Cloud financial records: transactions, notes, categories, budgets, savings goals, contributions and recurring entries.
- Profile and social sign-in links.
- Complimentary access, backend billing state and event history.
- Registered push devices and account email records.
Lekto sessions are revoked. This is permanent account deletion, not temporary deactivation. You can continue using your account while the request is pending.
We keep you informed.
Deletion is reviewed by our team; it is not immediate. We will confirm the verification steps and expected completion time in our response and handle the request within the applicable legal period.
A minimal deletion receipt can remain without your account identity. If personal records must be retained for legal obligations, security or disputes, we will explain what is retained, why and for how long. Existing backups follow their retention schedule. See the privacy policy’s retention section.
Provider-held information may require separate erasure requests. Your device copies, exports and operating-system backups also need to be cleared on your own devices.
Deletion does not cancel billing.
An Apple or Google subscription continues until you cancel it through the store that bills you. Cancellation and refunds are separate from deleting your Lekto account; you can submit a deletion request without purchasing anything or reinstalling Lekto.